As we approach 2025, we are reminded that within every challenge lies an opportunity. The South African business landscape remains dynamic and complex, with national infrastructure under constant strain. However, at Skin Renewal, we have witnessed growth in our Western Cape branches, fuelled by an influx of tourism and semigration. This shift reinforces our belief that adversity can lead to new possibilities.
Our commitment to providing world-class standards and global best practices to every patient remains unwavering. For nearly two decades, Skin Renewal has been dedicated to YOU - the patient - helping you achieve your skin goals. This ethos rings as true today as it did when we opened our first branch 20 years ago. Our aesthetic skin, body and healthcare offerings continue to grow and this year saw the opening of our 20th clinic in Lynnwood, Tshwane. We also focused on revitalising our Irene clinic in Southdowns to align it with the tranquil and luxurious décor synonymous with a Skin Renewal experience.
We are fortunate to work alongside a remarkable pool of talented individuals who share our passion for skincare. Our drive for innovation and the adaptation of international trends to the South African market continues to propel us forward, as does our aspiration to establish a presence on the global stage. We have travelled extensively this year to attend medical aesthetic, marketing, and business congresses in Europe, the UK, Canada and the USA. These experiences enable us to procure the latest medical aesthetic equipment and products, ensuring that we remain pioneers in all things skin, body and health innovation on the African continent.
Each new piece of equipment undergoes rigorous testing on various skin tones to guarantee optimal results for all patients. In 2024, we introduced a leading piece of equipment to the South African medical aesthetics industry - Pico Lasers, reinforcing our commitment to offering inclusive solutions for all skin types and conditions.
In 2025, we will introduce polynucleotides, a groundbreaking treatment that offers numerous benefits for our patients. Polynucleotides are natural, bio-stimulatory molecules derived from DNA fragments that enhance the skin's natural repair processes. Benefits for our patients include the stimulation of collagen production, deep hydration, enhanced skin regeneration, as well as protection against ageing. This innovative treatment will empower our patients to achieve a more youthful and radiant appearance naturally.
Our focus on technological advancements is complemented by a strong emphasis on human connection; without this essential relationship between patient and treatment, we risk losing sight of our core mission. Recognising the importance of first impressions, we have introduced concierges in all of our clinics to enhance patient experience through personalised service and reinforce our commitment to building relationships through nurturing and attention to our patients' needs.
Engagement with patients is paramount in an industry rich with offerings, 2025 will see the launch of Skin Renewal's Elite Membership Programme and as a testament to this ambition, making us the only medical aesthetic provider in South Africa to offer such benefits. Skin Renewal's Elite Membership Programme will provide patients with the opportunity to invest in their skin each month as they select a membership tier best suited to the results they seek to achieve, as well as their budgets. Every tier provides patients with different benefits, from exclusive pre-promotion purchasing opportunities to bi-annual gift vouchers and guaranteed appointments.
Our commitment to corporate social responsibility (CSR) is fundamental to our operations at Skin Renewal. We recognise our privilege in advocating for community issues and raising awareness on important topics through our communication platforms. This year, we engaged with initiatives like Komani, Streetscapes, Kliptown, and ILoveBoobies, focusing on sustainable practices. This year, our involvement with ILoveBoobies included selling their vibrant socks to fund screenings and participating in a pre-loved bra drive, collecting 10,300 bras during October for screening recipients. Additionally, we proudly sponsored the ILoveBoobies Imagine Challenge, the largest virtual sporting event of its kind, which raised R5.2 million. This funding will provide screenings for 2,500 women in underserved communities and support a new screening vehicle.
We are immensely grateful for the approximately 10,000 patients who visit us each month and for our dedicated team of doctors, managers, therapists, nurses, and support staff who make Skin Renewal their professional home.
As we reflect on 2024 with appreciation for your continued support and investment in your skincare journey with us, we look forward to 2025 with excitement for what lies ahead. Our ethos remains centred around YOU - what we can do for you.
As we bid farewell to 2024, we extend warm wishes for a happy and blessed festive season. Travel safely wherever your journeys may take you; we look forward to welcoming you back in person in the new year.
Yours in gratitude & growth,
Dr Maureen Allem and Victor Snyders